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NYDFS Issues New Crypto Firm Guidance for Consumer Complaints

New York’s top financial regulator has issued new guidance which requires cryptocurrency service providers to collect relevant data to assess whether they are resolving customer service requests and complaints in a timely and fair manner, it announced Thursday.New York’s top financial regulator has issued new guidance which requires cryptocurrency service providers to collect relevant data to assess whether they are resolving customer service requests and complaints in a timely and fair manner, it announced Thursday.  

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